Support
Something broken, a garment read wrong, a charge you did not expect. Tell us what you did and what happened, and include your account email.
Email about support →Contact
There is no ticket queue and no chatbot. One address reaches the people who build the app, and we try to reply within two working days.
Something broken, a garment read wrong, a charge you did not expect. Tell us what you did and what happened, and include your account email.
Email about support →Access, correction or deletion requests. You can also delete your account and everything in it from inside the app: You → Delete my account.
Email about privacy and your data →Screenshots, the app icon and background on the product. Say what you are writing and when you need it by.
Email about press →Brands, retailers and anyone who wants to talk about what Iris could do with a catalogue. We read everything; we answer what fits.
Email about partnerships →Subscriptions are sold and managed by Apple, not by us, so refunds and cancellations go through your Apple account: Settings → your name → Subscriptions on your iPhone, or reportaproblem.apple.com. We can help you work out what was charged and why — we just cannot reverse it from here.
Everything else, including anything you are unhappy about, comes to support@irisdaily.com.